- Which payment methods do you accept?
We currently accept Credit Card and Bank Transfer payments.
- How long will delivery take?
Normal Car Hauler Shipping takes 3 – 7 business days to reach you depending on where you live, this does not include processing time. Current processing time due to COVID-19 is a Minimum of 6 weeks. If you live in a rural area shipping may take a little longer. You will also receive a tracking number in your email when your vehicle is getting ready to ship. Please make sure that you answer your phone for the shipping company though because they will not deliver your vehicle without contacting you first to schedule delivery.
- Do you ship internationally?
Yes, we ship worldwide to all countries.
- Are vehicles shipped assembled?
Most vehicles are shipped 90-95% assembled in a crate and minor assembly is required.
- I received a tracking number for my shipment but it is not working
You receive the tracking number as soon as the shipment is scheduled for pick up. The tracking will show up as soon as the freight trailer doors close and your shipment is on the road and on its way to your door 🙂
- How can I track my order?
Go to your Order History->My Orders in your account, or by the tracking number you received in your email.
- Will I have to pay additional taxes?
Each country has its own policy about the import of goods and customs taxes. Please check Shipping and Taxes for more information.
- Are the products new?
All products which you see on our website are brand new with a guarantee of one hundred and eighty days to seven hundred and thirty days. The deadline and terms of the guarantee are described on each product concretely.
- Are the products original?
All products that you see on our website are original and bought from the official distributor or manufacturer.
- What warranty comes with products?
All our products come with the factory/manufacturer warranties.